Do you deliver on Sundays and during public holidays?
No, we do not offer delivery services on Sundays and public holidays as the courier companies are not operational, and do not facilitate order pickups on those days. Our delivery services are available from Monday to Saturday, excluding public holidays. We strive to ensure timely and efficient delivery on all other business days of the week.
If you have any specific delivery requirements or concerns, please get in touch with our customer service team; we will be happy to assist you.
To place your order, you can explore our online store at satopradhan.com or simply message us at 7087984000.
We're here to make your shopping experience smooth and convenient.
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Are any taxes charged over and above the rates shown on your website?
No, we do not charge anything over and above the rates shown, except the delivery charges. All prices mentioned on the website are inclusive of all taxes.
I have received my order in a damaged or broken state, what should I do?
To ensure a smooth resolution process, please send us a photograph of the damaged or broken item on the same day of delivery. If it is evident that the damage occurred during delivery or was due to the company's fault, we will take immediate action ...
Can I exchange/return the resources I have ordered?
We regret to inform you that we do not offer an exchange or return policy for non-defective items. If you still wish to return some resources, kindly initiate the return delivery through a courier company and bear the shipping charges for the return ...
When will I receive my order?
Our team strives to process orders promptly, typically on the same day they are placed. Once your order has been processed, you can expect delivery within an estimated timeframe of 1-8 business days. Please note that this timeframe may vary depending ...